Service Areas:

Delivery is available only within the specified service areas, including Manasa, Neemuch, and nearby regions.

Delivery Charges:

Delivery charges may vary depending on distance and partner availability.

Charges are displayed at the time of order confirmation.

Estimated Delivery Time:

Typical delivery time is 30–60 minutes.

Delivery times may vary due to traffic, weather, or unforeseen circumstances.

Customer Availability:

Customers must be available at the delivery address to receive orders.

Repeated unavailability may result in account penalties or restrictions.

Order Tracking:

Customers can track their order status through the app for real-time updates.

Order Acceptance:

Orders are confirmed only after acceptance by the restaurant/shop.

Brajwasi Delivery Wala reserves the right to cancel orders if delivery is not feasible.

Delivery Safety & Hygiene:

All food and grocery items are handled with strict hygiene and safety standards.

Customers are advised to inspect items upon delivery and report any issues immediately.