Frequently Asked Questions
What areas do you deliver to?
We deliver to Manasa, Neemuch, and nearby regions. Delivery is only available within our specified service areas.
How can I place an order?
You can place orders via the Brajwasi Delivery Wala app by selecting your items, adding them to the cart, and completing the payment.
What payment methods are accepted?
We accept:
UPI (Google Pay / PhonePe / BHIM)
Paytm / Wallets
Debit/Credit Cards via Razorpay / Stripe (future integration)
How long does delivery take?
Estimated delivery time is 30–60 minutes, depending on traffic, weather, and order volume.
Can I cancel my order?
Orders can be canceled before dispatch. Cancellation is subject to company policy and restaurant/shop confirmation.
What if my order is wrong or damaged?
Report any wrong or damaged items within 2 hours of delivery. After verification, we will provide a replacement or refund.